Process Improvement


Analyze current travel related processes and practices, and develop strategies for improvement.

Intended Outcomes

  • New systems to help automate travel process
  • Clarify and improve policies and procedures
  • Develop metrics and measures for improving cost savings, efficiency and traveler satisfaction
  • Building best practice travel operating models to help build repeatable, practical and measurable systems
  • Travelers experience minimal burden from administration of travel process
  • Travel arrangers are empowered to delight travelers while adhering to university travel procedures


Project Team


AMP Project Manager

AMP Project Members