Our Team

Hind Alaasemi

TerpEngage (Salesforce) Administrator

Hind is a systems analyst and Salesforce administrator for AMP. She holds a Master's degree in Information System Management with concentration in information Security and Salesforce Certified Advanced  Administrator.

Sugandha Kumar Arora

Salesforce Architect

Sugandha joined the Administrative Modernization Program in Feb 2020 after 10 years of work experience as Salesforce Developer/Tech Lead/Architect in various companies. She has a Masters in Computer Science from Johns Hopkins Engineering school and Bachelors of Computer Engineering from University of Maryland Baltimore County. Sugandha serves as Enterprise Architect for TerpEngage.

Sharon M. Goodall

Project Manager

Sharon Goodall joined the Office of Faculty Affairs in 2018 to manage the implementation of the faculty data reporting system. She also is a project manager in the Administrative Modernization Program. She has a master's degree in Computer Science from the University of Maryland and was previously involved in research in the CS department.

Jesam Ikpi

Business Analyst

Jesam has worked at UMD for 5 years. He has worked on a number of projects in the role of Business Analyst focusing on requirements analysis, business processes and process modernization. Originally from  Maryland, he received his Bachelor's degree and MBA from the University of Pittsburgh.

Jason DeSanto Jones

Acting Director / Senior Project Manager - TerpEngage

Jason DeSanto Jones joined the Administrative Modernization Program in November 2019 after fourteen years of work in academic advising and administration with the Robert H. Smith School of Business, as well as the College of Arts & Humanities.  A two-time graduate of Indiana University (MS - Higher Education Administration; BA - Spanish & Biology), Jason supports the TerpEngage Advising Portal, all Salesforce Marketing Cloud initiatives, and interfaces with a number of other Salesforce-based projects at UMD.

Alexandra Long

Communications Intern

Alex Long is a Junior at the University of Maryland, College Park majoring in English. She joined the Administrative Modernization Program in September 2020 as a Technical Writing Intern and has been assisting the Terpengage team. Alex previously worked at the University of Maryland, Baltimore County as a technical writer. 

Tim Miller

Sr. Salesforce Developer, TerpEngage

Tim joined the Administrative Modernization Program in November 2019. He has been working on the Salesforce platform since 2014 in various capacities and with a variety of organizations. He enjoys being involved in all phases of solution design and delivery - from business analysis and architecture to production support and training of end users. He has held technology leadership roles in the past but he most enjoys hands-on building of solutions to real-world business problems. Tim holds a Bachelor's degree in Computer Science from Rice University.

Kritik Mirg

Technical Specialist Intern

Kritik Mirg, originally from New Jersey, is a junior at UMD studying Information Science. He joined the Administrative Modernization Program in November 2020 as part of the Salesforce Team. Kritik has been working with the team on data management projects and is really enjoying learning and working in Salesforce. With a focus in Data Science, Kritik wants to combine his love for business and technology in the world of consulting.

Krishnapriya (Priya) Sankar

IT System Analyst / Salesforce Administrator

Priya joined the Administrative Modernization Program in 2022 as a Salesforce Administrator. She is a certified Salesforce Administrator and a Platform App builder. Priya holds a Bachelor's Degree in Electrical and Electronics Engineering and was previously involved in implementing Salesforce for a Non-Profit Organization.

Loranika Sharma

Technical Specialist Intern

Loranika joined the Administrative Modernization Program in October 2020. She is currently pursuing her Bachelor's in Information Science with a minor in Technological Entrepreneurship. Loranika serves as an Technical Specialist assisting in maintaining the TerpEngage team’s Salesforce Platform.

Varanika Sharma

Technical Specialist Intern

Varanika joined the Administrative Modernization Program in October 2020. She is currently pursuing a bachelors in Information Science with a minor in Technological Entrepreneurship at the University of Maryland. Varanika serves as a Salesforce Intern and assists the TerpEngage Team in making sure Salesforce is efficient for daily use.