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Custom Application Planning

Red LineTerpEngage application customization project requests often need a completion schedule outside of our Quarterly Project Planning model. For these requests, the TerpEngage team has established two scheduling options: the most common timeline and a customized timeline.

The Most Common Timeline Approach

The Most Common Application Customization Timeline

Several stakeholders with application customization project requests will find this approach to be the best fit. For such project requests, the TerpEngage team will reach out to stakeholders in the spring to confirm any changes for the upcoming application season. During the summer, in July, the TerpEngage team will begin work on the requested changes while providing stakeholders opportunities to review them and provide feedback. Finally, in the latter part of summer, or by August, the completed changes will be moved into the production environment in preparation for the upcoming academic year.

The Customized Timeline Approach

Stakeholders with application customization requests outside the scope of the Quarterly Planning Process or "The Most Common Timeline Approach" will likely need a customized timeline. In this approach, the TerpEngage team will coordinate with stakeholders on their requests in advance of the application portal's planned use ("go-live"). Typically, the team will contact stakeholders about six months (or two quarters) prior to their scheduled portal use.  For projects that include residency requirements, changes would be identified during the first quarter to be implemented during the second quarter.

Image of a sample customized timeline, showing the soliciting of project requests occurring six months prior to the project's intended "go-live" date.

*Dates shown are for timeline reference only. Actual solicitation and completion dates are subject to change.Red Line

Additional Resources andf Technical Support

Case Queues Email Addresses
Advising teadvisingsupport@umd.edu
Enrollment Management gradappsupport@umd.edu
Graduate School te-em-support@umd.edu
Office of Extended Studies oesinternalsupport@umd.edu
Student Success Office ssointernalsupport@umd.edu
Marketing Cloud mc-support@umd.edu
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